Purchasing

We accept PayPal and credit card purchases via PayPal or Square invoice for the DS-05 Solar Meter. We attempt to keep these solar meters in stock and will ship small quantities within two business days. Email Raydec for a quote on large quantities of solar meters.
IV Tracers and Multi-Tracers are manufactured when an order is confirmed. Email Raydec for a quote with price, terms, specification, and projected delivery date.

Returns

Please email Raydec before returning items for repair or calibration. Raydec, Inc. is not responsible for damage during transport. The customer should arrange with the shipper if coverage is desired.

DS-05 Solar Meter - Our solar meters carry a manufacturer's limited warranty of one year from the date of sale. During the warranty period Raydec will repair or replace units that no longer meet the specifications advertised. Email Raydec to obtain instructions and the correct shipping address. Raydec's maximum liability for all damages is limited to the purchase price of the solar meter.

IV Tracers & Multi-Tracers - These units carry Raydec's limited, one-year warranty. Our goal is complete customer satisfaction and we guarantee our units will perform as specified. Email Raydec to obtain instructions and the correct shipping address.

Errors and Omissions

Raydec tries to ensure accuracy of any information presented on our Website. However, technical inaccuracies or typographical errors may occur but they do not bind Raydec to price, specification, or warranty.

Non-U.S. Buyers

Raydec must follow U.S. Commerce Department Regulations and State Department restrictions when exporting our equipment. However, we do not believe any of our products are on a "restricted list." Our products have been sold to customers in over 55 countries. Please email Raydec if you have concerns about importation of our products.

Customer Acknowledgment

Customer acknowledges agreement with these Terms of Sale by placing an order to purchase a Raydec, Inc. Product.

Purchase Price

Prices listed on the Raydec website are subject to change without notice. Prices for IV Tracers and Multi-Tracers are informational only - email Raydec for a quote with exact price, terms and estimated delivery. Our normal terms are payment before shipment, unless other terms are listed in a quote from Raydec. For exports, Raydec shall not be liable for taxes, fees, or customs charges in the destination country.

Shipping

General
Unless negotiated in advance, Raydec will arrange payment for shipping with the carrier. However, such costs are the responsibility of the customer. The Customer assumes risk of loss or damage once Raydec delivers the product to the carrier. Delivery times are estimates only and Raydec, Inc. shall not be liable for delays.

DS-05 Solar Meters - USA and Protectorates
Standard - Raydec uses USPS Priority mail. Delivery is 2-3 days. Shipping of the DS-05 solar meter is free for addresses within the USA serviced by USPS Priority Mail.

Expedited - Raydec will ship using Federal Express unless otherwise requested. 


DS-05 Solar Meters - Other Countries
Normal - Raydec uses USPS Express mail to most countries. Delivery is 3-6 days. Shipping cost will per determined at the time of order and added to the total charges of the order.

Expedited - Raydec will ship using Federal Express International Services. Email Raydec for an estimate.

IV Tracers and Multi-Tracers
Shipping method will be part of the quote and order confirmation.

Backorder Policy

Raydec will attempt to fill all orders for solar meters within 6 business days. If this is not possible the customer will receive a full refund for the pending order. Raydec will then notify the customer when solar meters are in stock and available for re-order. A projected ship date will be part of the quote and order confirmation for purchases of IV Tracers and Multi-Tracers.

Contact

Raydec, Inc.

10255 Corona Ave. NE
Albuquerque, NM 87122
(505) 292-5002

info@raydec.com

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